Unstoppable Prints Co.
Frequently Asked Questions
How do I place an order?
All prints are available on Etsy through Unstoppable Prints Co. If you are purchasing one of my custom line illustrations, please follow the directions in the listing and ensure you email me your high-quality photo.
Do you offer refunds?
Due to the customization of my prints & how a portion is being donated, I cannot offer refunds at this time. However, if you have any issues with your order, please contact me and I would be more than happy to assist.
What is the size of the prints?
Illustrations are printed on cardstock paper, 8.5x11 inches in size and fit in an 8x10 photo frame. Depending on your frame, trimming your print may be required.
Do you offer free shipping?
Yes! Free shipping is available anywhere in Canada.
What Countries do you ship to?
I ship within Canada & the United States. Note: buyers within the USA are responsible for any custom fees & import taxes that may apply.
Can you combine two photos?
Possibly! I am able to merge several photos to include family members that are not in the original photo. Please email me sample photos and I would be happy to take a look. sara@unstoppablemama.ca
Do you offer hardcopies?
Yes! You will receive a physical print on either 100lb or 65lb cardstock, depending on the print, with all orders. Custom orders are available in digital format.
What organizations do you donate to?
At this time, I am currently researching multiple organizations based in Ottawa, Canada. My goal is to assist mothers and families in need in our community and make quarterly donations with the funds raised.
What is your turnaround time?
For pre-designed prints, please see individual listing details for dispatch times as these vary. All custom prints have a 3-4 week dispatch time. However, I try my best to get these out as soon as possible. If you have a rush order, please contact me, and I will do my best to accommodate.
I own a retail store and would like to sell your prints. Do you offer wholesale?
Yes! If you are looking to purchase prints in bulk, please contact me, and I would be happy to discuss wholesale opportunities.